Free delivery from €59 (FR) and €99 (BE+LU+ES+IT+NL+PT)

Fast shipping within 24h *

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Lower 24h EXPRESS rates for faster, more affordable delivery

🚀 🚀 🚀

Lower 24h EXPRESS rates for faster, more affordable delivery

🚀 🚀 🚀

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Only €59,00 EUR more for free M. Relay delivery (FR)

€59 = 🚚 Free delivery
€199 = 🎁 x 1
€299 = 🎁 x 2

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ORDER TRACKING

Shipping questions

Free shipping?

Free delivery on orders over €59 in mainland France and €99 in Belgium and Luxembourg.

What are the processing times?

Orders placed before 7pm are prepared and shipped the next business day (except during peak periods).

What delivery methods are available?

  • Standard: delivery to a MONDIAL RELAY pickup point in 3 to 7 business days
  • Express: home delivery with COLISSIMO in 2 business days

(excluding carrier delays)

What are the delivery times?

  • EXPRESS: 1 to 2 business days with Colissimo or Chronopost in France.
  • STANDARD: 3 to 7 business days with Mondial Relay (free over €59 in France and €99 in Belgium and Luxembourg).
  • Delivery takes 5 to 10 days for other European countries.

How can I track my order?

You can track your parcel using your order number on our tracking page, available from the menu or via this link:

https://parisliss.com/pages/suivi-commande

You can also use the tracking number sent by email by PARIS LISS and the carrier (CHRONOPOST / LAPOSTE / MONDIAL RELAY).

Please check your spam or junk folder.

What happens if I do not collect my parcel in time?

The parcel will be returned to our warehouse in the following days. We can resend it at your expense or issue a refund. Return shipping costs remain your responsibility.

My parcel is damaged. What should I do?

If the parcel packaging is damaged or torn, tell the pickup-point employee that you are refusing the parcel. It will be returned to us. The parcel must be refused so its condition can be assessed and the refund procedure started. Please also contact us. ⚠️ Claims made after the parcel has been delivered and handed over cannot be accepted by the carrier.

Free delivery

On orders over €59 in France and €99 in Belgium

Secure payments

We use SSL encryption for secure payments

Fast dispatch

Dispatch within 24h* / Delivery: Express 24–48h or Standard 3–7 days

Customer service 7 days a week

10am–7pm Monday to Friday. 12pm–5pm on weekends

Free delivery*

Secure payment

Fast shipping*

Customer service 7 days a week